Britain’s Railway has a key role to play in contributing to and enhancing the lives of our passengers, freight customers, communities and our people. In this category we are seeking entries that strengthen rail’s economic and social impact, increase trust and demonstrate that the railway is an integral part of the communities it serves.
Entries should consider any aspects of their business delivery that make a positive impact on social value and could include:
Using business assets and operations in a way which makes a measurable positive impact on local communities: by improving connections and cohesion[IT1] ; enhancing safety, health and wellbeing; and supporting diversity and inclusion.
Supporting local economic growth and COVID recovery through support for local businesses and SMEs
Greater emphasis on placemaking: using rail and its assets as a catalyst for regeneration and development that enhances the local environment.
Deliver a consistent inclusive and accessible rail services to everyone; from customer service to design that is consistent, reliable and easy to engage with; thriving towards “all journeys accessible to all people”
Increasing passenger and community confidence in using rail; safeguarding passengers, staff and the community, including vulnerable groups – on train, at and around the station.
The judges will take a range of factors into account. However, the following are particularly relevant: