CUSTOMER SERVICE EXCELLENCE

Winner
Merseyrail, Merseytravel & Network Rail – Wirral Loop Line track renewal

Highly Commended
Keolis Amey Docklands – PSA personalised announcements

INFRASTRUCTURE ACHIEVEMENT OF THE YEAR

Winner
Siemens & Network Rail – Birmingham New Street Phase 4 & 5 renewals

Highly Commended
Atkins – Blackburn Depot

FREIGHT AND LOGISTICS ACHIEVEMENT OF THE YEAR

Winner
GB Railfreight – Training and Standards team

Highly Commended
Colas Rail – Route knowledge system

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INNOVATION OF THE YEAR

Winner
Network Rail, UK Power Networks, ABB & Siemens – Rationalised Autotransformer System Automation

Highly Commended
Alun Griffiths (Contractors) – Bridge Deck Lifting System
12SpaceMedia – Sentry Business Efficiency & Lean Tool

MAJOR PROJECT OF THE YEAR

Winner
Network Rail, Bechtel & the supply chain – Delivering Crossrail West

Highly Commended
The Northern Hub Alliance – Ordsall Chord

SUSTAINABLE DEVELOPMENT AWARD

Winner
Merseyrail – Investing in tomorrow today

Highly Commended
Great Western Railway – Sirenium

SAFETY INITIATIVE OF THE YEAR

Winner
Siemens – New emergency roof access system

Highly Commended
GB Railfreight – Fatigue Index Tool

TRAIN OF THE YEAR

Winner - Passenger
Siemens – Class 700 Desiro City

Winner – Freight/Mixed Traffic
Direct Rail Services – Class 88

Highly Commended
Greater Anglia – Class 156 wheel slip protection project
GB Railfreight – Class 92 fleet optimisation

OUTSTANDING TEAMWORK AWARD

Winner
East Midlands Trains & partners – Nottingham station fire

Highly Commended
Southeastern & Network Rail – London Bridge closure

STATION OF THE YEAR (SMALL)

Winner
Aberdour – ScotRail

Highly Commended
Great Missenden – Chiltern Railways
Templecombe – Friends of Templecombe Station

STATION OF THE YEAR (MEDIUM)

Winner
Hexham – Northern

Highly Commended
Forres – ScotRail
Kemble – Great Western Railway

STATION OF THE YEAR (LARGE)

Winner
Ipswich – Greater Anglia

Highly Commended
Reading – Network Rail
Liverpool South Parkway – Merseyrail

STATION OF THE YEAR (MAJOR)

Winner
London Bridge – Network Rail

Highly Commended
Brighton – Govia Thameslink Railway
Birmingham New Street – Network Rail

PASSENGER OPERATOR OF THE YEAR

Winner
Merseyrail

Highly Commended
Trenitalia c2c

OUTSTANDING PERSONAL CONTRIBUTION (WORKFORCE)

Winner
Peter Kodua – Customer Service Ambassador, Arriva Rail London

Highly Commended
Laura Wilding – Driver, East Midlands Trains

OUTSTANDING PERSONAL CONTRIBUTION (MANAGEMENT)

Winner
Steve Naybour – Head of Transformation – S&C South Alliance, Network Rail

OUTSTANDING PERSONAL CONTRIBUTION (SENIOR MANAGEMENT)

Winner
Ian Prosser

JUDGES’ SPECIAL AWARDS

Winners
Network Rail, St Mungo’s & Streets Kitchen – Euston Christmas 2017
John Phare – Plymouth Station Booking Office, Great Western Railway