The National Rail Awards 2020 winners
CUSTOMER SERVICE EXCELLENCE
Winner
- Great Western Railway & ADi Access - The Railway's First RoomMate
Highly Commended
- South Western Railway - Assisted Boarding points: Transforming Accessible Travel
- Great Western Railway - Platform Zoning
SUSTAINABLE BUSINESS AWARD
Winner
- Eminox, Porterbrook & South Western Railway - Helping passengers to breathe more easily by cleaning up diesel trains
Highly Commended
- Amey Rail - The Midland Main Line Upgrade
- Merseyrail - Sustainability as a key priority
SAFETY ACHIEVEMENT OF THE YEAR
Winner
- Motion Rail - Motion Reality
Highly Commended
- MPT (Laing O'Rourke, VolkerRail & Thales) - Delivering Health, Safety and Wellbeing differently on the Manchester Metrolink Trafford Park Line project
- South Western Railway and Network Rail - Trespass and Welfare Officers: Helping the vulnerable for a safer railway
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INFRASTRUCTURE ACHIEVEMENT OF THE YEAR
Winner
- Amey Rail - Market Harborough Line Speed and Station Improvement
Highly Commended
- MPT (Laing O'Rourke, VolkerRail & Thales) - Manchester Metrolink Trafford Park Line
- Network Rail & Partners - Cardiff Intersection Bridge
FREIGHT AND LOGISTICS ACHIEVEMENT OF THE YEAR
Winner
- iPort Rail - Year-on-year success
Highly Commended
- DC Rail and VTG Rail - Collaboration to switch used ballast from road to rail
- GB Railfreight - Intermodal growth and 2019 performance
INNOVATION OF THE YEAR
Winner
- Atkins - Atkins' Signalling Method
Highly Commended
- Greater Anglia and Stadler - New low-floor bi-mode train with retractable step
- Network Rail, Govia Thameslink Railway & Siemens - Automatic Train Operation has arrived in London
FLEET EXCELLENCE
Winner
- Hitachi Rail & ScotRail - Class 385: the UK's most reliable new train
Highly Commended
- Govia Thameslink Railway - Fleet Introduction and Cascade Programme
- South Western Railway - Overcoming the odds on the Island Line
OUTSTANDING TEAMWORK AWARD
Winners
- Great Western Railway & Network Rail - The Railway Family Celebrates International Women's Day
- Network Rail, Great Western Railway, MTR Elizabeth Line & CrossCountry - Big Plan. Big Change. Big Team.
Highly Commended
- SYSTRA, Network Rail and Colt Construction - Leeds City Station Concourse New Roof
STATION OF THE YEAR (SMALL)
Winner
- Transport for Wales - Chirk
Highly Commended
- Great Northern - Downham Market
- Northern - Hindley
STATION OF THE YEAR (MEDIUM)
Winner
- Avanti West Coast - Penrith
Highly Commended
- Merseyrail - Ainsdale
- Northern - Worksop
STATION OF THE YEAR (LARGE)
Winner
Highly Commended
- LNER - Durham
- HS1 Ltd and NRHS – Stratford International
STATION OF THE YEAR (MAJOR)
Winner
Highly Commended
- Network Rail - Glasgow Central
- Network Rail - London King's Cross
GREAT PLACE TO WORK
Winner
Highly Commended
PASSENGER OPERATOR OF THE YEAR
Winner
Highly Commended
- Merseyrail
- Southern Railway
OUTSTANDING PERSONAL CONTRIBUTION (FRONTLINE)
Winner
- Najla Almutairi - Southern Railway
Highly Commended
- Darryl Peters - Siemens Mobility
OUTSTANDING PERSONAL CONTRIBUTION (MANAGEMENT)
Winner
- Katrina Treacy - MTR Elizabeth Line
Highly Commended
- Susan Fishwick - South Western Railway
OUTSTANDING PERSONAL CONTRIBUTION (SENIOR)
Winner
LIFETIME ACHIEVEMENT AWARD
Winners
- Chris Hopcroft - GB Railfreight
- Siggy Cragwell - Thameslink
Please note: If you would like a copy of the 2020 winner or highly commended logo, please email [email protected]
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